The Personal Data Protection Bill, 2019 vs. GDPR: Provisions for the rights of the child and its implications

This post is authored by Puja Nair

The debate on privacy rose to the forefront after the Supreme Court passed a judgement in the case of Justice K.S Puttaswamy (Retd.) v. Union of India, where the Court held that the right to privacy was an intrinsic part of the right to life and personal liberty under Article 21 of the Constitution of India. In arriving at this conclusion, the Court examined a wide range of privacy-related issues and held that the right to privacy included the right to personal autonomy over a wide range of domains in a person’s life.

While the above decision seems obvious in its simplicity, complications arise when one considers that a child or adolescent may not understand the consequences of their individual choices. When taken in the context of online data privacy, it is safe to say that children may be unaware of the exact manner in which any data that they share online is put to use. The report submitted by the committee of experts under the chairmanship of Justice B.N Srikrishna clearly endorses this belief.

Clause 16 of the Indian Personal Data Protection Bill, 2019 (‘PDPB 2019’), which was tabled in parliament on December 11, 2019, deals with the processing of personal and sensitive personal data of children. It states categorically that every data fiduciary shall “process the personal data of a child in a manner that protects the rights of, and is in the best interests of, the child.” It further states that a data fiduciary shall only process the personal data of a child, after verifying their age and obtaining the consent of their parent or guardian, in the manner specified by future regulations.

Based on this provision, the primary question that arises is, who is a child as per the PDPB 2019? According to the provisions of the bill, a child is someone who “has not completed the age of 18 years.” This is distinct from the data protection statutes passed in other jurisdictions. The EU General Data Protection Rules (‘GDPR’) specifies that the age limit on the definition of ‘child’ may be up to the discretion of individual member states and can be anywhere between 13-16 years. The US Children’s Online Privacy Protection Act, 1998 on the other hand, puts the age limit at a firm 13 years. Notwithstanding the above, the PDPB 2019 specifies 18 as the age of majority. This was done to ensure that the provisions of the bill would be in conformity with the prevailing laws of the country.

The adoption of a singular age of majority serves to prevent confusion and conflict between the laws in the country, however, it also serves to underestimate the awareness and advancement of today’s youth. An example of this understanding was espoused by the Madras High Court in the case of Sabari Sabarinathan Sabarivasan v. State Commission for Protection of Child Rights and Ors. This judgment examines existing flaws in the Protection of Children from Sexual Offences (POCSO) Act, 2012 and recommends a change in the definition of the term ‘child,’ so that a consensual relationship between a girl above 16 years of age and a boy between 16 to 21 years of age, would not attract the draconian provisions of the law. The drafters of the PDPB 2019 could have taken a similar view, rather than conforming with the provisions of a statute like the Indian Contract Act or the Indian Majority Act, both of which were enacted in the late-1800’s. Furthermore, a 2019 study conducted among 630 adolescents across 8 schools in the nation’s capital, revealed that 60 per cent of the boys and 40 per cent of the girls, owned their own device while almost half reportedly used two or more devices to access the Internet. The numbers have no doubt increased since then and the COVID-19 crises has further accelerated the adoption of online services for both education and entertainment. This means that mandating a guardian’s consent for anyone below the age of 18 years could very well result in some data fiduciaries inadvertently being on the wrong side of the law.

Another question raised by Clause 16 of the PDPB 2019, is the determination of what constitutes the best interests of the child. The bill does not specify how this is to be determined; however, subclause 5 of Clause 16 categorizes certain types of data processing like behavioural monitoring, tracking, and targeted advertising as harmful for children.

We then come to the requirement for age verification and parental consent. The provisions of the bill do not explore this in detail. It merely states that the process of acquiring such consent and/or verification will be specified in further rules, after taking into account factors like the volume of personal data processed, the proportion of such personal data likely to be that of a child, the potential of harm that may occur to said child as a result of the processing of his/her personal data etc.

Regardless, one issue that may arise when it comes to consent is the question of capacity. Clause 11 of the PDPB 2019 states that among other things, consent must be free and informed. However, parents cannot provide such free and informed consent on behalf of their children, if they do not understand the terms and conditions provided in the policies of these websites. In many instances, we find that children possess a much greater awareness of current technology trends and their implications. Additional issues arise when we consider the concept of free choice. However, the fact of the matter is that if one wants to register with any of the popular online apps and services available, one inevitably has to agree with their terms and conditions, regardless of any reservations one might have. Therefore, the concept of consent being “freely given” is rendered pointless.

GDPR and the European Union

Article 8 of the GDPR states that where there is an offer of “information society service directly to a child” the processing of personal data of said child shall be lawful, where the child is at least 16 years old. If the child is below the age of 16 years, such processing shall be lawful only if consent has been obtained by the “holder of parental responsibility over the child.”Member States can provide for a lower age limit, provided it is not below 13 years of age. The provision further provides that “reasonable efforts” must be made to verify that consent is given or authorised by the holder of parental responsibility over the child, taking into consideration available technology.

Article 8 is the principal provision relating to the protection of children’s personal data in the GDPR. There are other provisions that mandate the type of measures that must be taken for the protection of the personal data of a child. For example, when obtaining data from a child, data controllers must ensure that any information on the processing of such data, should be in clear and plain terms for a child to easily understand. The GDPR also provides for the ‘right of erasure’ for children’s personal data. This is particularly relevant in cases where the data subject may have provided their consent as a child, without being fully aware of the risks involved and now seek the erasure of such personal data. Clause 16 of the PDPB, which relates to the processing of personal data of children, closely mirrors Article 8 of the GDPR. To that end, this post will be limited to an examination of Article 8 of the GDPR to examine the potential pitfalls that await in the implementation of Clause 16 of PDPB 2019.

Article 8 applies only to information society services offered directly to a child. Information society services or ISS is any service that is provided at a distance, by electronic means, and at the individual request of a recipient of the services. The definition also includes the requirement that the service be one that is provided in exchange for “remuneration”. However, the majority of online services that teenagers have access to do not directly require remuneration from the users. Common examples of this include popular social media sites like Facebook, Instagram etc. For this reason, the phrase “remuneration” is interpreted broadly by the European Court of Justice (‘ECJ’). The Court has held that “the essential characteristic of remuneration […] lies in the fact that it constitutes consideration for the service in question and is normally agreed upon between the provider and the recipient of the service’’. It is not essential that the recipient of the services provide the consideration. It is only essential for the consideration to have been received by the service provider. Subsequent rulings specified that such services may also include services provided by a non-profit organization, services involving an element of chance, and services that are of a recreational or sporting nature.

Some confusion may arise in situations where the ISS has both online and offline components. In such cases one must determine whether or not the online component is integral to the nature of the service provided. If it is not integral, then such services cannot be categorized as an ISS. While these cases provide some clarity, it is clear that the definition and scope of what constitutes an ISS will continue to evolve with the evolution of technology. This is in direct contrast to the definition of a data fiduciary in the PDPB 2019, which is much more straightforward. The bill defines a data fiduciary as “any person, including the State, a company, any juristic entity or any individual who alone or in conjunction with others determines the purpose and means of processing of personal data.”

Further, much like Clause 16 of the PDPB 2019, the drafting of Article 8 raises questions on what constitutes proper consent and how such consent can be appropriately verified. Some of these questions have been delineated above in the Indian context and are also applicable here. The European Data Protection Board (‘EDPB’) have addressed these issues in its guidelines on consent under issued under the GDPR. The guidelines state that if a data subject consents because they feel they have no real choice, then the consent is not valid. The guidelines also specify certain situations where the existence of an imbalance of power between the data subject and the controller, would render consent invalid. It further provides that consent would not be considered to be “freely given” if the consent was bundled with the acceptance of the terms and conditions of a website. Additionally, when it comes to the issue of capacity, the guidelines provide that for the consent to be informed, the data subject, or the individual having parental responsibility over the data subject, must have knowledge of the controller’s identity, knowledge of the purpose of each of the processing operations for which consent is sought, knowledge of the type of data collected and used, and knowledge of the existence of the right to withdraw consent.

Finally, even if the validity of consent is established, there is no provision to determine whether the person providing such consent is qualified to do so. According to the provisions of Article 8, consent must be given by a holder of parental responsibility. Does this include even individuals who are acting in loco parenti? For example, in the US, schools may act on the parents’ behalf in an educational context, when personal data is collected from the students for the use and benefit of the school. Further, once this consent is obtained, how is it to be verified? The GDPR has merely required that the controller take “reasonable efforts” to verify said consent. This means that in situations where consent was not verifiable, the controller could still rely on the un-verified consent so long as they prove that “reasonable” efforts were made to verify the same. Fortunately, the EDPB Guidelines on consent fills this gap in Article 8 by recommending two types of verification mechanisms for high-risk and low-risk categories respectively. In the low-risk category, verification of parental consent via email was held to be sufficient. In the high-risk category, it was recommended that further proof of consent would need to be acquired. Trusted third-party verification services were also recommended, to minimise the amount of personal data the controller had to process itself.

Conclusion

The examination of the GDPR provisions clearly shows that numerous issues have arisen in the course of its implementation. These issues have been resolved on a case-by-case basis by courts and other authorities. However, these solutions are remedial and not preventative. One preventative approach is the implementation of principles like data protection by design and default as specified in Article 25 of the GDPR. Data protection by design ensures that privacy and data protection issues are considered at the design phase of any system, service or product and then implemented throughout the lifecycle of the same. Data protection by default limits the type of data collected. It requires controllers to collect and process only such data as is necessary to achieve their specific purpose.

Data protection by design is a principle that is already enshrined in Clause 22 of the PDPB, which provides that every data fiduciary shall submit a privacy by design policy to the proposed Data Protection Authority (DPA) for approval and certification. The manner in which this is to be implemented and the standards of protection required for certification would be subject to future regulations. However, by requiring data fiduciaries engaged in the collection and processing of children’s data to adhere to a higher standard of data protection, the DPA could probably ensure the protection of children’s data regardless of any pitfalls in the practical implementation of Clause 16.

The above measure might not effectively solve the issues specified with the implementation of Clause 16. Notwithstanding these drawbacks, the provisions of this Bill might be the very first step in bringing India’s data protection thresholds at par with the rest of the world.


The Right to be Forgotten – Examining Approaches in Europe and India

This is a guest post authored by Aishwarya Giridhar.

How far does the right to control personal information about oneself extend online? Would it extend, for example, to having a person’s name erased from a court order on online searches, or to those who have been subjected to revenge pornography or sexual violence such that pictures or videos have non-consensually been shared online? These are some questions that have come up in Indian courts and are some of the issues that jurisprudence relating to the ‘right to be forgotten’ seeks to address. This right is derived from the concepts of personal autonomy and informational self-determination, which are core aspects of the right to privacy. They were integral to the Indian Supreme Court’s conception of privacy in Puttaswamy vs. Union of India which held that privacy was a fundamental right guaranteed by the Indian Constitution. However, privacy is not an absolute right and needs to be balanced with other rights such as freedom of expression and access to information, and the right to be forgotten tests the extent to which the right to privacy extends.

On a general level, the right to be forgotten enables individuals to have personal information about themselves removed from publicly available sources under certain circumstances. This post examines the right to be forgotten under the General Data Protection Regulation (GDPR) in Europe, and the draft Personal Data Protection Bill, 2019 (PDP Bill) in India.

What is the right to be forgotten?

The right to be forgotten was brought into prominence in 2014 when the European Court of Justice (ECJ) held that users can require search engines to remove personal data from search results, where the linked websites contain information that is “inadequate, irrelevant or no longer relevant, or excessive.” The Court recognised that search engines had the ability to significantly affect a person’s right to privacy since it allowed any Internet user to obtain a wide range of information on a person’s life, which would have been much harder or even impossible to find without the search engine. 

The GDPR provides statutory recognition to the right to be forgotten in the form of a ‘right to erasure’ (Article 17). It provides data subjects the right to request controllers to erase personal data in some circumstances, such as when the data is no longer needed for their original processing purpose, or when the data subject has withdrawn her consent or objected to data processing. In this context, the data subject is the person to whom the relevant personal data relates, and the controller is the entity which determines how and why the data would be processed. Under this provision, the controller would be required to assess whether to keep or remove information when it receives a request from data subjects.

In comparison, clause 20 of India’s Personal Data Protection Bill (PDP Bill), which proposes a right to be forgotten, allows data principals (similar to data subjects) to require data fiduciaries (similar to data controllers) to restrict or prevent the disclosure of personal information. This is possible where such disclosure is no longer necessary, was made on the basis of consent which has since been withdrawn, or was made contrary to law. Unlike the GDPR, the PDP Bill requires data subjects to approach Adjudicating Officers appointed under the legislation to request restricted disclosure of personal information. The rights provided under both the GDPR and PDP Bill are not absolute and are limited by the freedom of speech and information and other specified exceptions. In the PDP Bill, for example, some of the factors the Adjudicating Officer is required to account for are the sensitivity of the data, the scale of disclosure and how much it is sought to be restricted, the role of the data principal in public life, and the relevance of the data to the public. 

Although the PDP Bill, if passed, would be the first legislation to recognise this right in India, courts have provided remedies that allow for removing personal information in some circumstances. Petitioners have approached courts for removing information in cases ranging from matrimonial disputes to defamation and information affecting employment opportunities, and courts have sometimes granted the requested reliefs. Courts have also acknowledged the right to be forgotten in some cases, although there have been conflicting orders on whether a person can have personal information redacted from judicial decisions available on online repositories and other sources. In November last year, the Orissa High Court also highlighted the importance of the right to be forgotten for persons who’s photos and videos have been uploaded online, without  their consent, especially in the case of sexual violence. These cases also highlight why it is essential that this right is provided by statute, so that the extent of protections offered under this right, as well as the relevant safeguards can be clearly defined.

Intersections with access to information and free speech

The most significant criticisms of the right to be forgotten stem from its potential to restrict speech and access to information. Critics are concerned that this right will lead to widespread censorship and a whitewashing of personal histories when it comes to past crimes and information on public figures, and a less free and open Internet. There are also concerns that global takedowns of information, if required by national laws, can severely restrict speech and serve as a tool of censorship. Operationalising this right can also lead to other issues in practice.

For instance, the right framed under the GDPR requires private entities to balance the right to privacy with the larger public interest and the right to information. Two cases decided by the ECJ in 2019 provided some clarity on the obligations of search engines in this context. In the first, the Court clarified that controllers are not under an obligation to apply the right globally and that removing search results for domains in the EU would suffice. However, it left the option open for countries to enact laws that would require global delisting. In the second case, among other issues, the Court identified some factors that controllers would need to account for in considering requests for delisting. These included the nature of information, the public’s interest in having that information, and the role the data subject plays in public life, among others. Guidelines framed by the Article 29 Working Party, set up under the GDPR’s precursor also provide limited, non-binding guidance for controllers in assessing which requests for delisting are valid.

Nevertheless, the balance between the right to be forgotten and competing considerations can still be difficult to assess on a case-by-case basis. This issue is compounded by concerns that data controllers would be incentivised to over-remove content to shield themselves from liability, especially where they have limited resources. While larger entities like Google may have the resources to be able to invest in assessing claims under the right to be forgotten, this will not be possible for smaller platforms. There are also concerns that requiring private parties to make such assessments amounts to the ‘privatisation of regulation’, and the limited potential for transparency on erasures remove an important check against over-removal of information. 

As a result of some of this criticism, the right to be forgotten is framed differently under the PDP Bill in India. Unlike the GDPR, the PDP Bill requires Adjudicating Officers and not data fiduciaries to assess whether the rights and interests of the data principal in restricting disclosure overrides the others’ right to information and free speech. Adjudicating Officers are required to have special knowledge of or professional experience in areas relating to law and policy, and the terms of their appointment would have to ensure their independence. While they seem better suited to make this assessment than data fiduciaries, much of how this right is implemented will depend on whether the Adjudicating Officers are able to function truly independently and are adequately qualified. Additionally, this system is likely to lead to long delays in assessment, especially if the quantum of requests is similar to that in the EU. It will also not address the issues with transparency highlighted above. Moreover, the PDP Bill is not finalised and may change significantly, since the Joint Parliamentary Committee that is reviewing it is reportedly considering substantial changes to its scope.

What is clear is that there are no easy answers when it comes to providing the right to be forgotten. It can provide a remedy in some situations where people do not currently have recourse, such as with revenge pornography or other non-consensual use of data. However, when improperly implemented, it can significantly hamper access to information. Drawing lessons from how this right is evolving in the EU can prove instructive for India. Although the assessment of whether or not to delist information will always subjective to some extent, there are some steps that can be taken provide clarity on how such determinations are made. Clearly outlining the scope of the right in the relevant legislation, and developing substantive standards that are aimed at protecting access to information, that can be used in assessing whether to remove information are some measures that can help strike a better balance between privacy and competing considerations.

The General Data Protection Regulation and You

By Aditya Singh Chawla

A cursory look at your email inbox this past month presents an intriguing trend. Multiple online services seem to have taken it upon themselves to notify changes to their Privacy Policies at the same time. The reason, simply, is that the European Union’s General Data Protection Regulation (GDPR) comes into force on May 25, 2018.

The GDPR marks a substantial overhaul of the existing data protection regime in the EU, as it replaces the earlier ‘Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data.’ The Regulation was adopted by the European Parliament in 2016, with a period of almost two years to allow entities sufficient time to comply with their increased obligations.

The GDPR is an attempt to harmonize and strengthen data protection across Member States of the European Union. CCG has previously written about the Regulation and what it entails here. For one, the instrument is a ‘Regulation’, as opposed to a ‘Directive’. A Regulation is directly binding across all Member States in its entirety. A Directive simply sets out a goal that all EU countries must achieve, but allows them discretion as to how. Member States must enact national measures to transpose a Directive, and this can sometimes lead to a lack of uniformity across Member States.

The GDPR introduces, among other things, additional rights and protections for data subjects. This includes, for instance, the introduction of the right to data portability, and the codification of the controversial right to be forgotten. Our writing on these concepts can be found here, and here. Another noteworthy change is the substantial sanctions that can be imposed for violations. Entities that fall foul of the Regulation may have to pay fines up to 20 million Euros, or 4% of global annual turnover, whichever is higher.

The Regulation also has consequences for entities and users outside the EU. First, the Regulation has expansive territorial scope, and applies to non-EU entities if they offer goods and services to the EU, or monitor the behavior of EU citizens. The EU is also a significant digital market, which allows it to nudge other jurisdictions towards the standards it adopts. The Regulation (like the earlier Directive) restricts the transfer of personal data to entities outside the EU to cases where an adequate level of data protection can be ensured. This has resulted in many countries adopting regulation in compliance with EU standards. In addition, with the implementation of the GDPR, companies that operate in multiple jurisdictions might prefer to maintain parity between their data protection policies. For instance, Microsoft has announced that it will extend core GDPR protections to its users worldwide. As a consequence, many of the protections offered by the GDPR may in effect become available to users in other jurisdictions as well.

The implementation of the GDPR is also of particular significance to India, which is currently in the process of formulating its own data protection framework. The Regulation represents a recent attempt by a jurisdiction (that typically places a high premium on privacy) to address the harms caused by practices surrounding personal data. The lead-up to its adoption and implementation has generated much discourse on data protection and privacy. This can offer useful lessons as we debate the scope and ambit of our own data protection regulation.

Aditya is an Analyst at the Centre for Communication Governance at National Law University Delhi